He bought a used SUV from a Volvo dealer. He regrets trusting their inspection process
A university student is seeking accountability from a Volvo dealership after his 'certified pre-owned' SUV required multiple repairs for issues not flagged during the inspection. The case highlights potential gaps in the certification process for used luxury vehicles.
Why it matters
It raises consumer awareness regarding the reliability of 'certified' vehicle programs and the importance of independent inspections.
But on the day he drove the SUV home from the dealership, he noticed a clunking noise coming from the rear suspension. When he brought it back, a rear shock was leaking.
A few weeks later, the warning light for the parking brake came on. Evdosin had the 2021 XC60 Recharge towed and the problem was traced to a broken wire.
Most worrying — the check engine light kept coming on.
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After having the SUV towed and checked over in April, the light switched back on just as he was leaving Volvo Mont-Royal. He returned it immediately.
In the year since Ashton-Vitaly Evdosin bought his 2021 Volvo XC60, he estimates he's had it towed four times for various issues. (Submitted by Ashton-Vitaly Evdosin)
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