HCC targets non-performers as middle managers sign performance contracts

Harare's acting town clerk, Warren Chiwawa, has introduced performance contracts for middle managers to improve service delivery and accountability. The initiative aims to align daily operations with city goals and ensure managers are held responsible for tangible improvements.
Why it matters
This represents a significant administrative reform in Zimbabwean local government aimed at curbing inefficiency and corruption in public service delivery.
HARARE acting town clerk Warren Chiwawa has said performance contracts signed by middle managers are meant to be used daily to monitor teams, spot problems early and fix them before they grow.
The article reports on government administrative actions using neutral, descriptive language without editorializing.
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