HC directs State to issue instructions to all departments to scrupulously adhere to prescribed timelines for receipt, consideration and disposal of representations

The Madras High Court has ordered Tamil Nadu government departments to strictly follow timelines for processing public grievances. The court emphasized that failing to address these representations is a dereliction of duty and a violation of constitutional rights.
Why it matters
It reinforces administrative accountability and protects the constitutional right of citizens to seek redressal for grievances from state authorities.
The Madurai Bench of the Madras High Court has directed Tamil Nadu Chief Secretary and Secretary to Human Resources Management Department to issue instructions to all the departments to scrupulously adhere to the prescribed timelines for receipt, consideration and disposal of representations submitted by retired government employees, their family members and the public.
Justice B. Pugalendhi directed that the existing mechanism for monitoring the disposal of representations should be effectively implemented. Failure, without sufficient cause, to dispose of a representation within the prescribed time should be viewed seriously. Appropriate disciplinary action should be taken against officers responsible.
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