Google VP to Gemini users: We are fixing these 10 'problems' you have with Gemini app
Google's VP of the Gemini app, Josh Woodward, publicly solicited user feedback to identify top product flaws. The company has acknowledged specific issues, such as Workspace integration and tool-calling reliability, and is working on fixes.
Why it matters
This reflects a shift toward public accountability in big tech, as companies face pressure to improve the utility and reliability of generative AI tools.
Google's Josh Woodward, the VP who leads the Gemini app, did something most tech executives avoid—he asked the internet to tell him exactly where his product falls short. On July 8, he posted a blunt question to Gemini users on X: what were they surprised the app still couldn't do well, and what should Google have fixed long ago?The replies poured in. More than 1,400 came within the first 12 hours, with another 300-plus arriving overnight. Woodward says he read all of them, then came back a day later with a ranked list of the top 10 complaints and, crucially, where Google stands on each. It's a rare bit of public accountability from a company that usually prefers to control its own messaging.
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