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TechCrunch·3 min read·medium

Google Maps adds agentic features, including food ordering and hotel bookings

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Aisha Malik
Google Maps adds agentic features, including food ordering and hotel bookings
✦AI Summary

Google is updating its Maps application with new agentic AI features that allow users to order food, book hotels, and purchase event tickets directly within the app. Additionally, the tool now integrates with Gmail and Google Calendar to provide personalized recommendations based on a user's existing plans.

Why it matters

This shift marks Google's attempt to evolve Maps from a navigation utility into a comprehensive personal assistant capable of executing real-world transactions.

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Google announced on Thursday that Google Maps’ “Ask Maps” feature is gaining a slew of new agentic capabilities, including the ability to order food, book hotels, and find event tickets. The tech giant is also bringing Personal Intelligence to Ask Maps, allowing the AI tool to personalize its responses by drawing on information from a user’s Gmail and Google Calendar.

The launch of the new features reflects Google’s ambitions to transform Google Maps from a navigation tool into an assistant that’s capable of helping users complete real-world tasks.

With the new agentic food ordering capabilities, users can open Ask Maps in Google Maps and ask a question like, “Where can I order vegan avocado toast and an oat milk latte near home?” The tool will then surface nearby restaurants that have what they’re looking for.

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