Gig workers in Bengaluru to go on strike in solidarity with restaurants
Gig workers for Zomato and Swiggy in Bengaluru plan to strike on August 15 in solidarity with restaurant owners. The strike aims to protest against predatory commissions and lack of transparency in payout systems.
Why it matters
It reflects growing labor unrest in the gig economy and the increasing alignment between service providers and delivery platforms.
As restaurant owners and associations in Bengaluru have threatened to discontinue their partnership with food delivery platforms from August 15, delivery personnel with Zomato and Swiggy have announced that they will go on strike on the same day in solidarity with the hotels and restaurants.
Restaurants have accused platforms of arbitrary deductions, payment settlements, and unrelated advertising charges.
The leadership of the Karnataka App-based Workers Union said that the demands raised by the Bruhat Bengaluru Hotels Association (BBHA) and others are akin to demands raised by delivery workers over the last few years.
“Food delivery apps must be transparent and upfront about their payout and deduction systems and must end predatory commissions of up to 30%,” said a statement from the union.
Delivery workers have also echoed the hotel associations’ demand for dedicated human representatives from food delivery companies to manage partner relationships and provide support when issues arise.
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