Get better at work today: 3 things to say when you need to give tough feedback
Business Insider outlines a three-step framework for delivering constructive feedback: offering praise, stating the issue directly, and providing a specific suggestion for improvement. This method is presented as a more effective alternative to the traditional 'compliment sandwich.'
Why it matters
Effective communication is a critical soft skill in professional environments, and this framework offers actionable advice for improving workplace dynamics.
By giving someone a specific suggestion, you're giving them a path to move forward. Nitat Termmee/Getty Images Today's tip to get better at work: Use a simple formula for giving tough feedback. Compliment sandwiches can leave people wondering how to fix the issue. Etiquette experts recommend this 3-step framework that provides a suggestion to solve the problem. Get better at: Giving hard feedback Today's move Ditch the compliment sandwich and try this three-step framework for providing feedback . First, offer praise for something they're doing well. Next, be direct about the issue you want to address. Then, provide a specific suggestion for how to improve. Why it works Etiquette experts Daniel Post Senning and Lizzie Post said that the classic compliment sandwich isn't necessarily the most effective way to give feedback.
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