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9to5Google·2 min read·medium

Gemini on Pixel 11 Pro testing ‘Device help’ tool

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Abner Li
Gemini on Pixel 11 Pro testing ‘Device help’ tool
AI Summary

Google is testing a new 'Device help' tool within the Gemini app exclusively for Pixel 11 Pro users. The feature provides conversational assistance for troubleshooting and managing device settings.

Why it matters

This reflects Google's ongoing strategy to integrate generative AI directly into the operating system to improve user support and device management.

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On the Pixel 11 Pro, we’re seeing a new “Device help” tool for the Gemini app that provides personalized and conversational assistance with your phone.

From the ‘plus’ menu inside the Gemini app or through the overlay, there’s a new “Device help” tool at the bottom of the list just above Personal Intelligence.

Badged with the “Labs” label, you can “Get help with your device.” The icon being used matches Proactive Assistance. This “Device Help Agent” can manage settings, help troubleshoot issues, and detail features:

That being said, it appears to just be using the existing “Device Assistance” connected app, which was previously called “Utilities.”

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