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Times of India·3 min read·medium

FSSAI issues 9 notices to a popular quick-commerce grocery delivery platform

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FSSAI issues 9 notices to a popular quick-commerce grocery delivery platform
✦AI Summary

The Food Safety and Standards Authority of India (FSSAI) has issued nine notices to quick-commerce platform Swiggy Instamart following consumer complaints. Allegations include the delivery of expired, rotten, and contaminated food products, as well as improper licensing and storage practices.

Why it matters

As quick-commerce becomes a staple of urban life, this regulatory action highlights growing concerns regarding food safety standards and consumer protection in the rapid delivery sector.

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Let us accept it, quick-commerce grocery delivery services have made city life easier. Gone are the days when you had to plan everything in advance and refill your pantry to survive through the week and months. Today, at a single click, things are being delievered at your door steps in just 10 minutes. But, what is the dark side to it? Well, expired packes, rotten food, large amount of adulteration and more. While these services have made life easier, they have also brought in a lot of concerns which consumers have been highlighting. Keeping the seriouness of the matter in view, the Food Safety and Standards Authority of India (FSSAI) recently issued nine notices to Swiggy Instamart, a popular quick-commerce grocery delivery service. These notices were issues following multiple consumer complaints alleging the delivery of expired, spoiled, contaminated and unsafe food products through the quick-commerce platform.

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