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BBC News·3 min read·medium

France bans unsolicited telemarketing calls

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France bans unsolicited telemarketing calls
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France has implemented a nationwide ban on unsolicited telemarketing calls to protect consumer privacy. While consumer groups celebrate the move, business sectors and call centers in countries like Morocco warn of significant job losses and administrative burdens.

Why it matters

This represents a significant shift in consumer protection policy that could influence global telemarketing regulations and international labor markets.

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Image source, Pheelings Media/ Getty Images By Jake Lapham Published 4 hours ago France has banned unsolicited telemarketing phone calls, in what a consumer group is hailing as a "small revolution" for the sales industry.

From Tuesday, unsolicited calls are prohibited for businesses in all sectors - but there are some exceptions.

Calls will only be permitted if they relate to a contract a person has already entered into or the company has obtained prior consent to be contacted for marketing.

"It cannot be stressed enough that peace and quiet is a right, and it is time to stop exposing consumers to unwanted solicitations," consumer advocacy group Que Choisir Ensemble, said in a statement.

"This observation also holds true online and on the street, which are saturated with demands to consume," group president Marie-Amandine Stévenin added.

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