Flyers Face Booking Issues For Some Time After IndiGo Website Hit By Snag
IndiGo airline experienced a technical outage on its website, preventing customers from booking flights or checking in online. The airline is currently working to resolve the issue while simultaneously facing an antitrust probe regarding market dominance.
Why it matters
Technical failures in major infrastructure providers impact thousands of travelers and highlight the fragility of digital service platforms.
The website of India's largest domestic airline IndiGo ran into a technical snag on Wednesday, resulting in the airline's customers facing problems booking tickets and checking in online.IndiGo said in a post on X that its teams were working with a partner to fix the issue as soon as possible. However, it did not disclose the cause of the problem.Several flyers posted messages on social media that they were unable to book tickets through the IndiGo website, which showed a "no data available" message to those who were looking for flights.In a statement, IndiGo acknowledged the issues with its reservation platform and said that its teams were working on "priority" to resolve the issue as soon as possible."We are currently experiencing intermittent issues with our core reservation platform, which may make it difficult for some customers to access our online services," the airline said on X."Our teams are working on…
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