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TechCrunch·3 min read·medium

Feedly attributes weeklong slowdown to bug, not its AI pivot

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Sarah Perez
Feedly attributes weeklong slowdown to bug, not its AI pivot
✦AI Summary

Feedly is experiencing significant technical slowdowns and service outages, leading to user frustration and concerns that the company is neglecting its core RSS product. While the company attributes the issues to a bug, users are questioning its commitment to the platform as it pivots toward AI-driven business intelligence tools.

Why it matters

As a primary tool for news aggregation, Feedly's instability highlights the fragility of legacy web services when companies shift focus toward newer, more profitable AI markets.

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Bad news for those who get their updates through RSS feeds: Feedly , the largest standalone RSS reader worldwide, has experienced technical issues for over a week, and paying users are upset that the web app has been “unusably slow.” Some users have also reported that the company has ignored their support requests. Uh-oh.

Feedly, the heir to the market ceded by Google when it closed Google Reader in 2013, is today among the most successful RSS newsreaders globally with 15 million users, according to its website . That makes it larger than competitive products like the web-based Inoreader as well as various desktop apps like NetNewsWire, Reeder, and others.

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