FCC plans robocall scorecard to grade phone companies on spam call blocking
The FCC is developing a new scorecard system to grade telecommunications providers on their effectiveness in blocking illegal robocalls. This tool aims to provide consumers with transparent data on carrier performance, moving beyond simple administrative compliance to measurable consumer protection outcomes.
Why it matters
It represents a significant regulatory shift toward holding telecom companies publicly accountable for spam call mitigation, potentially influencing consumer choice and industry standards.
Robocall ranking FCC plans robocall scorecard to grade phone companies on spam call blocking Carrier scorecards may include call-blocking stats and data on customer complaints.
25 Credit: Getty Images | BestForBest Credit: Getty Images | BestForBest Text settings Story text Size Small Standard Large Width * Standard Wide Links Standard Orange * Subscribers only Learn more Minimize to nav The Federal Communications Commission today said it will create a robocall mitigation scorecard to rate phone companies on how effectively they block illegal spam calls.
The scorecards could include call-blocking statistics along with data on customer complaints and enforcement actions. The FCC said scorecards could grade providers on a number scale, with letter grades, or by classifying providers as low risk, medium risk, or high risk.
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