Family’s 5-figure renovation budget ballooned to S$216,000 bill; contractor ‘went missing’

A Singaporean family lost S$216,000 after a renovation contractor abandoned their project, significantly exceeding their original budget. The case serves as a cautionary tale about identifying red flags in home renovation contracts.
Why it matters
This story provides practical consumer advice on avoiding financial exploitation in the home improvement industry.
Unexpected extra charges, unusual payment requests and stalled work that dragged for months ended in a costly loss for this Singaporean family. CNA’s Money Mind finds out the renovation red flags worth heeding.
Screenshot of a video showing the renovation work in the family’s Housing and Development Board flat. (Source: Errol Lee)
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