Failure of AC system in bus: Consumer court directs KSRTC to pay ₹13,000 compensation to passenger
A consumer court in Kodagu has ordered the KSRTC to pay ₹13,000 in compensation to a passenger due to a faulty air-conditioning system on a bus. The commission ruled that transport corporations must provide promised amenities or alternative arrangements.
Why it matters
This ruling reinforces consumer rights regarding service quality and accountability in public transportation.
The Kodagu District Consumer Disputes Redressal Commission has directed KSRTC to pay a compensation worth ₹13,000 to a passenger who had complained about the failure of the air-conditioning system in the bus he travelled in.
The article reports on a legal judgment based on consumer protection laws without bias.
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