Everything you need to know

Starting October 1, Australian businesses are prohibited from adding separate surcharges for card payments. This regulatory change aims to ensure that the advertised price is the final price consumers pay at checkout.
Why it matters
This policy shift impacts consumer pricing transparency and retail operations across Australia, simplifying the payment experience for shoppers.
But the changes come with a few catches — and not every checkout fee is going away. Here’s what consumers need to know. From 1 October, businesses can no longer add a separate surcharge simply because a customer pays by card on the affected payment networks. The change comes through new no-surcharge rules introduced by the card networks and follows a Reserve Bank of Australia (RBA) review into card payment costs and surcharging that found removing them would support a more efficient and competitive payments system. "When card surcharging ends, the sticker price will be the price that consumers end up paying," the RBA website explained. In other words, if an item is advertised at $100, that's the price you'll pay and you should no longer see an extra card-payment fee added when you tap or insert your card.
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