The Guardian·3 min read·medium

EU sues IBM and two European firms over troubled entry/exit border system

J
Jennifer Rankin in Brussels
EU sues IBM and two European firms over troubled entry/exit border system
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The European Union has filed a lawsuit against IBM, Atos, and Leonardo due to significant operational failures in its new entry/exit border system. Launched in October 2025, the system has caused major travel delays and airport congestion, prompting the EU to seek legal remedies.

Why it matters

This highlights the risks of large-scale government IT infrastructure projects and the potential for significant cross-border travel disruption.

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The EU’s entry/exit system, which launched in October 2025, has been beset by problems, leading to passengers missing their flights as a result of delays. The EU’s entry/exit system, which launched in October 2025, has been beset by problems, leading to passengers missing their flights as a result of delays. European Union EU sues IBM and two European firms over troubled entry/exit border system Lawsuit filed last year against IBM, Atos and Leonardo after delays to passengers blamed on the system, first reported in the FT

Prefer the Guardian on Google The EU has filed a lawsuit against IBM and two other companies involved in its troubled border-management system, an internal document has revealed.

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