ERC suspends power disconnections amid energy emergency
The Energy Regulatory Commission (ERC) in the Philippines has ordered power distributors to suspend electricity disconnections for residential and business consumers through October. The measure aims to provide financial relief during an ongoing energy emergency by allowing deferred and staggered payments.
Why it matters
This policy provides essential economic protection for consumers struggling with utility costs during a period of energy instability.
The Energy Regulatory Commission (ERC) has ordered power distributors to suspend electricity service disconnections, among other measures to ensure consumer protection amid the ongoing energy emergency.
In an advisory issued on Thursday, July 16, the ERC directed distribution utilities (DUs) to suspend service disconnections within their respective franchise areas. This covers residential and business consumers with unpaid electricity bills for the billing periods from August to October.
In addition, DUs were directed to provide customers with flexible payment arrangements, such as staggered or deferred payment schemes, to help ease their financial burden.
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