ERC orders Meralco to refund customers P9.5 billion over 6 months
The Philippine Energy Regulatory Commission has ordered Meralco to refund customers P9.51 billion due to over-collection of revenue. The refund will be credited to consumer bills over a six-month period.
Why it matters
This decision provides significant financial relief to millions of electricity consumers and highlights regulatory oversight of utility pricing.
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More than eight million Meralco customers will receive a total refund of P9.51 billion due to over-collection of revenue, credited over six months at an average rate of P0.3448 per kWh. Residential customers will see a refund of P0.5861 per kWh, with the actual amount varying based on monthly usage, such as a household consuming 200 kWh receiving about P117.22 off their bill. The refund comes amid scrutiny of Meralco's charges and President Marcos Jr.'s push to eliminate system loss charges from consumer bills, which currently account for around 5% of the average bill. This is AI-generated.
MANILA, Philippines – More than eight million Manila Electric Company (Meralco) customers are set to receive a combined P9.51 billion refund after the Energy Regulatory Commission (ERC) determined that the power distributor collected more revenue than it was entitled to during 2025.
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