EPFO brings PF balance, passbook and transaction details to WhatsApp
The Indian government has launched a WhatsApp-based service for EPFO subscribers to easily access their provident fund balance, passbook, and transaction history. Additionally, the initiative includes an automatic settlement feature for small, inoperative accounts to reduce administrative burdens.
Why it matters
Digitizing government services via widely used platforms like WhatsApp improves accessibility and efficiency for millions of citizens.
NEW DELHI: Union labour and employment minister Mansukh Mandaviya on Sunday launched WhatsApp-based services for Employees' Provident Fund Organisation (EPFO) subscribers.The roll out will allow them to check their provident fund (PF) balance, access passbook details and view their latest five transactions through the organisation's verified WhatsApp service.The new facility will also offer personalised guidance and assistance to subscribers in completing requirements related to the Pradhan Mantri Viksit Bharat Rozgar Yojana (PMVBRY), according to a labour ministry statement.
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