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The Hindu·3 min read·medium

Enterprises should shift from AI pilots to problem-solving: Sindhu Gangadharan

T
The Hindu Bureau
Enterprises should shift from AI pilots to problem-solving: Sindhu Gangadharan
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Sindhu Gangadharan of SAP Labs India advises enterprises to shift their AI strategy from experimental pilots to solving specific, high-impact business problems. She emphasizes that successful AI integration requires leadership transformation and deep domain expertise rather than just technological upgrades.

Why it matters

This perspective highlights a critical maturity phase for global businesses as they move beyond the hype cycle of AI to seek measurable ROI.

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Enterprises must move beyond AI experimentation and focus on solving real business problems, building domain expertise and empowering their workforce, said Sindhu Gangadharan, Managing Director of SAP Labs India.

Speaking at a fireside chat on “Leadership in the AI Era” at the India Advantage Summit 2026 on Wednesday, Ms. Gangadharan said organisations should stop viewing artificial intelligence (AI) merely as a technology upgrade and instead treat it as a transformation involving leadership, business processes and people.

She said the rapid advancement of AI has made technology development faster than ever, but the bigger challenge for companies is identifying the right problems to solve and deciding what solutions need to be built.

“AI is actually a leadership transformation that we need to look at,” she said, stressing that companies should begin with the outcomes they want to achieve rather than searching for problems where technology can be applied.

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