Enterprises should shift from AI pilots to problem-solving: Sindhu Gangadharan

Enterprises must move beyond AI experimentation and focus on solving real business problems, building domain expertise and empowering their workforce, said Sindhu Gangadharan, Managing Director of SAP Labs India.

Speaking at a fireside chat on “Leadership in the AI Era” at the India Advantage Summit 2026 on Wednesday, Ms. Gangadharan said organisations should stop viewing artificial intelligence (AI) merely as a technology upgrade and instead treat it as a transformation involving leadership, business processes and people.

She said the rapid advancement of AI has made technology development faster than ever, but the bigger challenge for companies is identifying the right problems to solve and deciding what solutions need to be built.

“AI is actually a leadership transformation that we need to look at,” she said, stressing that companies should begin with the outcomes they want to achieve rather than searching for problems where technology can be applied.