Engineering student got no Wi-Fi, bad food in hostel; court orders Rs 30K refund

NEW DELHI: A district consumer commission in Himachal Pradesh, on June 25, has directed a private hostel in Greater Noida to refund Rs 30,000 to an engineering student, along with interest, compensation and litigation costs, after finding that the hostel failed to provide the basic facilities it had promised him.What was the issueThe complainant, Aryan Rawat, took admission to the first semester of a B. Tech programme at IILM University, Greater Noida, in August 2023. For accommodation, he approached Nalanda Living Hostel and paid an advance of Rs 35,000 on August 17, 2023, for an AC room. The hostel had assured him of good food, working Wi-Fi and regular maintenance.Within a week, the complainant found that the food was substandard, maintenance neglected, and the Wi-Fi password never shared despite him making several requests.