Eligible Amazon Prime customers have until Monday to file claim in $2.5 billion settlement - WHEC.com
Amazon Prime customers have until July 27 to file a claim for a $2.5 billion settlement regarding difficult cancellation processes. Eligible users may receive up to $51 depending on their enrollment history and usage of Prime benefits.
Why it matters
This settlement impacts millions of consumers and highlights regulatory scrutiny over 'dark patterns' in subscription-based business models.
ROCHESTER, N.Y. (WHEC) — Eligible Amazon Prime customers have until Monday, July 27 to file a claim as part of a $2.5 billion settlement.
Amazon agreed to pay customers who signed up for Prime and unsuccessfully tried to cancel their membership. The company denied any wrongdoing but agreed to make it easier for people to cancel.
Under the settlement, eligible customers who subscribed to Amazon Prime will be paid in two groups, the Automatic Payment Group and the Claim Process Payment Group.
People are eligible for an Automatic Payment if they are a U.S. consumer who signed up for Prime between June 23, 2019, and June 23, 2025, used no more than three Prime benefits in a 12-month period from June 23, 2019, and June 23, 2025, and enrolled through a Challenged Enrollment Flow.
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