Dindigul reader’s mail
A reader's letter highlights accessibility issues at the Ramanathapuram Head Post Office, specifically noting the lack of lift access for the India Post Payments Bank counter. The letter also calls for increased staffing to reduce wait times in the savings bank section.
Why it matters
It draws attention to infrastructure and service gaps that disproportionately affect vulnerable populations like senior citizens and people with disabilities.
Customers at the Ramanathapuram Head Post Office face inconvenience because the India Post Payments Bank counter is on the first floor and lacks lift access. Senior citizens, persons with disabilities and nursing mothers are particularly affected. The counter should be shifted to the ground floor for easier access.
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