Dindigul reader’s mail
A reader has raised concerns regarding a government-operated petrol bunk in Dindigul that refuses to accept digital payments. The author argues that this practice contradicts government efforts to promote a cashless economy and urges the Transport Department to modernize payment systems.
Why it matters
It highlights the gap between government digital policy and the practical implementation of cashless infrastructure in public sector services.
The Government Bus Depot (Kumbakonam Division) in Ramanathapuram operates a petrol bunk on Railway Feeder Road. However, the outlet reportedly refuses to accept payments through bank debit cards, causing inconvenience to customers. At a time when both Centre and State are actively promoting digital and cashless transactions, such a practice is difficult to justify. Accepting debit and credit cards would make fuel purchases more convenient. The Transport Department should ensure that all TNSTC-operated petrol bunks are equipped to accept digital payments, including bank cards, in the interest of consumer convenience and in line with the government’s policy of encouraging cashless transactions.
The article presents a consumer grievance regarding public service efficiency without political agenda.
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