Digital labour platforms in Cambodia offer opportunities for businesses and workers despite the challenges of informality, says ILO study
An ILO study highlights that while digital labour platforms provide new income opportunities for Cambodians, workers face significant challenges including long hours and lack of social protection. The report calls for clearer employment classifications and improved safety measures for ride-hailing and delivery drivers.
Why it matters
As the gig economy expands globally, understanding the working conditions of platform workers is essential for developing fair labor policies and social security frameworks.
Findings point to the need for stronger social protection, occupational safety and health measures, and greater clarity on employment classification.
PHNOM PENH, (ILO News) - Digital labour platforms have opened new income opportunities for many Cambodians, but workers in the fast-growing ride-hailing and delivery sectors face long working hours, income uncertainty and gaps in social protection, according to a new study by the International Labour Organization (ILO).
The report, titled Diagnostic review of working conditions and social security coverage of digital platform workers in Cambodia , was based on surveys and interviews with platform workers in Phnom Penh as well as stakeholders including government, platform operators and representatives of trade unions and associations of platform workers.
The study examined working conditions among digital ride-hailing drivers including tuk-tuk drivers, who transport passengers using three-wheeled motorized vehicles, taxi operators as well as delivery drivers.
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