Demand for Family Register Certificate, income certificate drive MeeSeva’s daily transactions over 2 lakh

The Telangana government's MeeSeva portal saw a record-breaking 220,000 daily transactions, driven largely by demand for new Family Register and income certificates. Officials attribute the surge to technological upgrades and the integration of new citizen-centric services.
Why it matters
The success of digital governance platforms demonstrates the impact of administrative digitization on public service efficiency.
The demand for Telangana government’s Family Register Certificate, Income Certificate and Transport department services increased MeeSeva’s daily transactions by three fold. Usually, it registers 70,000 to 80,000 transactions in a day. However, 2,20,172 transactions were recorded on Friday.
Of this, over 67,500 transactions were for the Family Register Certificate and nearly 15,000 for income certificate. The State government has recently launched Family Card Certificate, which can be applied for through MeeSeva. Besides, the applications for Indiramma Indlu (Houses) in Hyderabad (CURE) are accepted through its website, Whatsapp number (80969 58096) or its centres.
IT Minister D. Sridhar Babu said that continuous expansion of services, technological upgrades, improved system performance, and the integration of new citizen services have contributed to the achievement of recording a record daily transactions.
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