Business Insider·4 min read·medium

Delta scores a small win in the airline WiFi wars

Delta scores a small win in the airline WiFi wars
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Delta Air Lines is maintaining its reliance on Viasat for in-flight WiFi, recently launching a new satellite to improve coverage on transpacific routes. While competitors like United are aggressively installing Starlink, Delta argues its current infrastructure provides a competitive advantage for long-haul international travel.

Why it matters

The competition between satellite providers like Starlink and Viasat is reshaping the passenger experience and operational strategies for major global airlines.

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Delta Air Lines may have the best in-flight WiFi on transpacific flights. Kevin Carter/Getty Images Delta Air Lines' decision to avoid Elon Musk's Starlink has attracted plenty of critics. However, its WiFi provider, ViaSat, recently launched a new satellite for the Pacific region. It could give Delta an upper hand over rivals like United on transpacific flights from the US to Asia. Delta Air Lines has faced an onslaught of criticism for its lack of Starlink internet, but its current free WiFi service is getting an upgrade this month. Elon Musk said CEO Ed Bastian should lose his job over his decision to tap Amazon Leo, with installation starting in 2028, instead of Starlink. United Airlines also took aim at its rival by offering loyalty program status matches. Its offer said, "Don't keep buffering: switch to United and get the fastest WiFi in the sky."

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