Delhi Cabinet approves Bill to fine officials for delay in services

The Delhi Cabinet has approved a new bill to impose daily fines on government officials who delay public services without justification. This legislation aims to increase administrative accountability and improve service delivery efficiency.
Why it matters
Administrative reforms regarding public service delivery are critical for governance and citizen satisfaction in urban centers.
The Delhi Cabinet has approved the Delhi (Right of Citizen to Time Bound and Ease of Delivery of Service) Bill, 2026. The proposed legislation is set to replace the Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 2011.
The new Bill proposes to impose a fine of ₹250 per day, subject to a maximum of ₹5,000, on erring officials if a service is delayed without valid justification. However, the penalty will be imposed only after giving the official a full opportunity to present an explanation, in keeping with the principles of natural justice, read a statement issued by the Chief Minister’s Office (CMO).
The government is expected to table the Bill in the Monsoon Session of the Delhi Assembly.
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