DBS CEO says AI is beginning to contribute to fee income growth

DBS Bank CEO Tan Su Shan reported that artificial intelligence is beginning to contribute to fee income growth. The bank is utilizing AI for client ideation and transaction nudging, resulting in tangible business benefits.
Why it matters
This demonstrates a successful, measurable integration of AI into traditional banking operations to drive revenue.
CEO Tan Su Shan tells CNA the bank is seeing early business benefits from artificial intelligence, with the technology helping relationship managers generate ideas for clients and increase transaction activity.
Marcel Pereira 06 Aug 2026 08:29PM Bookmark Bookmark Share WhatsApp Telegram Facebook Twitter Email LinkedIn Set CNA as your preferred source on Google Add CNA as a trusted source to help Google better understand and surface our content in search results. Read a summary of this article on FAST. Get bite-sized news via a new cards interface. Give it a try. Click here to return to FAST Tap here to return to FAST FAST SINGAPORE: Artificial intelligence is beginning to contribute to fee income growth at DBS, with the bank seeing early benefits across its wealth management and corporate banking businesses, its CEO Tan Su Shan said on Thursday (Aug 6).
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