Cyclone Murasu LIVE updates: Landfall continues in Andhra Pradesh, several districts on high alert amid heavy rainfall
Cyclone Murasu has made landfall in coastal Andhra Pradesh, causing heavy rainfall, property damage, and power outages. The state government has launched a WhatsApp-based grievance reporting system to coordinate disaster relief and assist affected citizens.
Why it matters
This highlights the intersection of disaster management and digital governance, showing how local authorities use messaging platforms to facilitate emergency response.
In an effort to provide swift assistance to citizens affected by Cyclone Murasu, the Andhra Pradesh government’s Real Time Governance Society (RTGS) has rolled out a dedicated grievance reporting mechanism through its ‘Mana Mitra’ WhatsApp Governance platform, an official release said on Monday.
Residents in cyclone-hit regions can report emergencies and civic disruptions—such as power outages, uprooted trees, collapsed walls, waterlogging, and other distress situations—by sending a message to the dedicated WhatsApp number 9552300009.
The facility is designed to establish direct communication between citizens and administration, enabling prompt on-ground intervention and effective coordination during disaster management operations.
According to officials, citizens can report cyclone-related grievances by following a simple step-by-step process: Send a “Hi” to WhatsApp number 9552300009. Select the “Services” option from the menu. Choose “Murasu Cyclone Issues”. Click on “Report Issue” and confirm. - ANI
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in