Cyberabad civic body asks Zomato to delist repeat violators, tighten checks before onboarding
The Cyberabad Municipal Corporation has directed Zomato to implement stricter verification processes for restaurants listed on its platform. The initiative aims to ensure all food businesses hold valid FSSAI licenses and comply with hygiene standards to prevent repeat violations.
Why it matters
This move highlights increasing regulatory pressure on food delivery platforms to take accountability for the safety and compliance of the vendors they host.
The Cyberabad Municipal Corporation (CMC) has asked online food delivery platform Zomato to strengthen checks on restaurants and other food businesses listed on its platform, including verification of their Food Safety and Standards Authority of India (FSSAI) licences before onboarding.
The issue was discussed during a follow-up meeting between CMC Commissioner G. Srijana and representatives of Zomato’s legal team on Friday (August 7, 2026), as part of the civic body’s ongoing food safety inspections and coordination with online food delivery platforms.
According to the CMC, the discussions included delisting Food Business Operators (FBOs) found repeatedly violating food safety and hygiene norms. The corporation also sought stronger compliance checks before establishments — that had faced action over violations — are allowed to return to the platform.
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