Council-run Brushwood House care home "not caring" says regulator

A Liverpool council-run care home, Brushwood House, has been rated 'inadequate' by the Care Quality Commission following reports of poor hygiene and dehumanizing staff language. The council has apologized and implemented an improvement plan for the facility.
Why it matters
It highlights systemic failures in public-sector social care and the risks associated with outsourcing management of vulnerable populations.
Image source, Liverpool city council Image caption, Liverpool city council opened Brushwood House in 2019
People living at a care home run by Liverpool city council were put at risk, and more than 50 safeguarding concerns reported in just six months, it has emerged.
The long list of failures at Brushwood House in Speke were published in a damning report by the Care Quality Commission after an inspection this summer.
The home, where 39 people currently live, was rated "inadequate" in every area by the regulator which concluded, "this service is not caring".
Leader of Liverpool Council, Liam Robinson said an improvement plan was in place and he was "deeply sorry" for what had gone wrong.
The council opened Brushwood alongside another home, Millvina House in Anfield in 2019 to great fanfare - they were the first council-built care homes in the city for 25 years.
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