Could AI create a new form of inequality in South Africa?

This article explores the potential for generative AI to create a 'relational apartheid' in South Africa, where access to meaningful human interaction becomes a luxury. It uses the philosophy of ubuntu to argue that replacing human care with machines threatens the dignity and social fabric of the nation.
Why it matters
It highlights the ethical and social risks of AI deployment in regions with histories of systemic inequality, moving the conversation beyond technical efficiency to human rights.
Generative artificial intelligence (AI), and especially large language models deployed as chatbots and digital assistants, are now part of everyday digital life.
The article focuses on social justice, inequality, and the critique of technological impact on marginalized communities.
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