Consumer body seeks biometric attendance, citizens’ charter in T.N. government offices
A consumer advocacy group in Coimbatore has requested the Tamil Nadu government to implement administrative reforms, including biometric attendance and a Citizens' Charter. These measures aim to increase transparency, reduce corruption, and improve service delivery in government offices.
Why it matters
It reflects grassroots efforts to improve governance and public accountability through digital and procedural transparency.
Consumer body Citizens’ Voice Coimbatore has submitted a representation to the Tamil Nadu government seeking administrative reforms to improve transparency, accountability and public service delivery in government offices across the State.
The organisation has urged the government to make biometric attendance mandatory for all government employees to ensure punctuality and minimise inconvenience to the public. It said strict monitoring of office entry and exit timings would improve work culture and ensure timely delivery of services.
The representation has also sought compulsory display of identity cards and name badges by all employees dealing with the public. According to the organisation, this would enhance accountability, enable citizens to identify the officials concerned and help curb the activities of middlemen in government offices.
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