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TechCrunch·3 min read·medium

Computer maker Framework notifies ‘all customers’ of a data breach

L
Lorenzo Franceschi-Bicchierai
Computer maker Framework notifies ‘all customers’ of a data breach
✦AI Summary

Framework, a modular computer manufacturer, has notified customers of a data breach involving personal information such as names, emails, and addresses. The breach originated from a third-party business intelligence provider, Metabase, which suffered a zero-day exploit.

Why it matters

This incident illustrates the risks of supply chain vulnerabilities in the tech industry, where third-party software providers can compromise the data security of their clients.

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Framework , a company that makes modular repairable computers, said it has notified all of its customers that hackers stole their names, email addresses, phone numbers, and physical addresses, due to an incident at a company that provides business intelligence.

On Thursday, several Framework customers said on social media that they had received an email from the company notifying them of the data breach.

Framework’s spokesperson Eric Schumacher told TechCrunch that the breach affected “all customers,” but declined to specify a specific number. Framework computers are relatively niche products, but some estimates say the company sold hundreds of thousands of devices.

According to the notification seen by TechCrunch, the company blamed the data breach on an upstream cyberattack at Metabase.

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