Coles to move several hundred jobs to India
Coles is outsourcing hundreds of back-office roles to India through a partnership with Accenture to reduce operational costs. This move follows a broader trend among major Australian corporations to offshore administrative functions in response to digital disruption.
Why it matters
The decision highlights the ongoing economic shift toward offshoring corporate services and the impact of digital transformation on the Australian labor market.
— 3:04pm , first published 11:43am
Save You have reached your maximum number of saved items.
Remove items from your saved list to add more.
Share A A A Coles is planning to outsource hundreds of back-office jobs, with many moving to India, after extending a deal with consulting giant Accenture to cut costs in their headquarters.
The move follows reports that Qantas is contemplating a similar arrangement as major Australian companies try to manage a wave of AI-driven digital disruption.
Supermarket giant Coles is planning to outsource hundreds of back-office roles. The $32.4 billion supermarket giant confirmed several hundred local jobs would be made redundant to tap into “global skills and resources” to deliver “seamless, personalised, digital experiences” for its customers.
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in