Coles and Woolworths test facial recognition technology
Australian supermarket chains Coles and Woolworths have conducted limited tests of facial recognition technology to address rising retail crime. Both companies have clarified that no formal rollout or trial involving customer data has been implemented in their stores.
Why it matters
The use of biometric surveillance in retail spaces raises significant privacy concerns and sparks public debate regarding the balance between security and civil liberties.
Coles and Woolworths have rolled out AI facial recognition technology testing. ( ABC News: Charlie McLean )
Coles and Woolworths have tested facial recognition technology in a bid to combat retail crime.
Neither of the supermarket giants have said if it would be rolled out in their Australian stores.
It comes after Bunnings won a legal battle to monitor its customers with AI.
Link copied Share Share article Coles and Woolworths have conducted tests of facial recognition technology, but it is unclear if either supermarket will be implementing it in stores.
It comes after the Australia Financial Review reported both Coles and Woolworths had trialled the technology as part of an ongoing effort to combat retail crime.
The article said both supermarket giants had "conducted early testing" of the technology.
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