CM Suvendu Adhikari says central hospital monitoring system will help get rid of ‘touts’

West Bengal Chief Minister Suvendu Adhikari has announced a new central hospital monitoring system to eliminate 'touts' and brokers from state-run medical facilities. The initiative includes a colour-coded badge system for staff and plans to significantly increase ICU bed capacity and patient family amenities.
Why it matters
This initiative addresses systemic corruption and infrastructure gaps in public healthcare, directly impacting the quality and accessibility of medical services for the general public.
West Bengal Chief Minister Suvendu Adhikari paid a surprise visit to Swastha Bhawan (State Health Department headquarters) on Thursday (July 9, 2026) and said that the State hospitals have to be made from the control of “touts”. He also reviewed the progress of the hospital monitoring and central control system.
Mr. Adhikari also promised multiple health facility upgrades across the State. He was accompanied by the Health Minister Dr. Sharadwat Mukherjee and other senior departmental officials.
“We have live monitoring of the control room so that no ‘tout’ who is seen in any hospital premises, cannot be seen the next day. One of the biggest aims of this control room is to remove brokers,” Mr. Adhikari said. He added that the system will help identify touts who misuse the system and exploit people in the hospitals.
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