City fixes ‘accident-causing’ guardrail after media inquiry
The City of Windhoek repaired a damaged guardrail following a media inquiry from a local resident who had been reporting the issue for over a year. The resident expressed frustration over the city's slow response and lack of communication.
Why it matters
This highlights the role of local media in holding municipal authorities accountable for public safety and infrastructure maintenance.
A Windhoek pensioner says the City of Windhoek repaired a damaged guardrail near her home only after The Namibian questioned the year-long delay.
Albertina Thomas (65), who lives in Dorado Park, told The Namibian in June the delay in repairing the guardrail has caused her emotional distress.
Thomas said although she reported the matter to the city in March 2025 after the problem began in November 2024, no repairs were carried out for over a year.
“I am not satisfied with their delay in giving me feedback on the process, they had a dismissive attitude towards my complaints,” she said.
Thomas also questioned whether complaints only receive attention after the media becomes involved.
Her house is located near a traffic circle that produces a high volume of traffic daily.
She said the delay in fixing the guardrail has so far led to three accidents, including damage to her boundary wall.
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