Chief secretary orders swift action over UMMC patient complaints

Malaysia's Chief Secretary has ordered immediate action to address patient complaints at the Universiti Malaya Medical Centre. Issues identified include long wait times and concerns regarding the availability of specialist expertise.
Why it matters
Improving efficiency in public teaching hospitals is critical for maintaining healthcare standards and public trust in national medical institutions.
Universiti Malaya Medical Centre in Petaling Jaya is one of Malaysia’s leading tertiary referral and academic medical centres.
PETALING JAYA: Chief Secretary Shamsul Azri Abu Bakar has directed that immediate measures be taken to address several critical service issues affecting the Universiti Malaya Medical Centre (UMMC).
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