Chen Xiuhuan on true fitness closure and membership loss
Actress Chen Xiuhuan, a lifetime member of True Fitness since 2017, expressed sadness and frustration over the gym chain's abrupt closure on September 11, which disrupted her routine. Many other members were also affected by the closure, attributed to market competition and cost pressures, with consumer watchdog CASE reporting over $609,000 in losses.
Why it matters
This incident highlights the risks associated with long-term memberships for services and the impact of sudden business closures on consumers, prompting consumer protection agencies to intervene.
Actress Chen Xiuhuan said she bought a lifetime membership in 2017 and had been going to the gym almost three times a week for the past few years.
Listen Summarise True Fitness in Singapore closed abruptly on Sept 11, disappointing members including actress Chen Xiuhuan, who held a lifetime membership since 2017 and valued the gym as part of her routine. Chen expressed sadness over the sudden closure and uncertainty about where to continue her workouts, while other members shared similar feelings of loss and frustration. The closure was due to market competition and cost pressures; consumer watchdog CASE reported losses exceeding $609,000 and offered assistance to affected members. AI generated
The abrupt closure of gym chain True Fitness on Sept 11 has left many of its members fuming, including some local artistes.
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