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The Hindu·2 min read·easy

Chatbot launched to access police services

T
The Hindu Bureau
Chatbot launched to access police services
✦AI Summary

The Tambaram Police Commissionerate has introduced an AI-powered WhatsApp chatbot called 'Tambaram What’s Cop' to improve public access to police services. Residents can use the tool to report illegal activities and utilize safety features, such as tracking travel routes for women.

Why it matters

The initiative demonstrates the integration of AI and messaging platforms into municipal governance to enhance public safety and citizen engagement.

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The Tambaram Police Commissionerate has launched an AI-based social media chatbot service for residents to access the various police services.

The chatbot named ‘Tambaram What’s Cop’ is aimed at making police services more accessible, improving citizen safety, and strengthening public participation through technology. The service will be available after sending a “hi” message on WhatsApp number 9344222100. The chatbot service allows residents to report about drug-related activities, suspicious movements, public nuisance, offences against women, and other illegal activities, a police officer said.

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