Times of India·2 min read·medium

'Changes applied to fix outage are not working as expected,' says Microsoft

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'Changes applied to fix outage are not working as expected,' says Microsoft
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Microsoft is experiencing a significant service outage affecting 365 applications, including Outlook and Teams. The company reports that initial fixes were unsuccessful and they are currently seeking alternative solutions to manage server load.

Why it matters

Microsoft 365 is a critical infrastructure tool for global businesses; outages cause widespread productivity loss.

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The ongoing Microsoft outage may take longer than expected time to get fixed. In a latest update on X, the company said that the fix is “not taking as expected” and the software giant is “identifying alternate workstreams that can be applied”. “We’ve monitored the status of the changes applied to improve serviceability and confirmed that change is not taking as expected,” Microsoft 365 Status shared in its latest update. “We’re identifying alternate workstreams that can be applied to increase capacity in the face of sustained traffic management imbalances,” the company added.Microsoft 365 outage impacts email, Teams, Copilot and other servicesMicrosoft 365 outage has affected Microsoft's email, workplace communication and cloud-based services. According to website performance platform Downdetector, nearly 130,000 users worldwide reported problems at the peak of the outage.Users reported difficulties accessing Outlook, sending and receiving emails and loading inboxes.

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