Centre weighs Meta reply on WA usernames, rollout remains on hold
Meta has responded to the Indian government's concerns regarding WhatsApp's proposed username feature, which would allow users to interact without sharing phone numbers. The Indian Ministry of Electronics and Information Technology is currently reviewing the proposal for potential risks related to impersonation and fraud.
Why it matters
This highlights the regulatory friction between global tech platforms and national governments regarding user privacy, security, and the prevention of digital scams.
NEW DELHI: Meta has submitted its response to the Centre's concerns over WhatsApp's proposed "username" feature, with the ministry of electronics and information technology examining whether the safeguards outlined by the company are adequate to prevent impersonation, phishing and online fraud.Sources said WhatsApp's reply was received late Thursday night following consultations between Meta representatives and MeitY officials. The ministry had earlier directed the company not to introduce the feature in India until the consultation process was completed. A source said the ministry is assessing the feature's legal, privacy and cybersecurity implications.The proposed feature will allow users to create a unique identifier beginning with "@" and interact with others without disclosing their phone numbers. Officials have flagged the possibility of fraudsters creating names resembling those of govt departments, public figures, businesses and individuals to deceive users. Concerns have also been raised about its potential use in phishing, digital-arrest scams and other impersonation-based offences.Meta plans to reserve usernames associated with govt bodies, public figures and verified accounts for their legitimate owners. Similar-looking variations of prominent names will also be blocked. WhatsApp has proposed additional safeguards, including limits on the number of new users an account can contact. It has said usernames will be optional and users will require a mobile number to operate a WhatsApp account.Get the latest India news and live updates. Download the TOI App.
The article provides a balanced account of the government's security concerns and the company's proposed safeguards.
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