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The Hindu·3 min read·medium

Centre undertaking sweeping reforms to modernise India Post: Pemasani

T
The Hindu Bureau
Centre undertaking sweeping reforms to modernise India Post: Pemasani
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India's Union Minister Pemasani Chandra Sekhar announced significant modernization reforms for India Post, focusing on digital transformation and improved service delivery. The department has seen a substantial increase in annual revenue and is expanding logistics partnerships with major e-commerce platforms.

Why it matters

It demonstrates the successful digital transformation of a massive public sector institution in a developing economy.

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Union Minister of State for Communications and Rural Development Pemasani Chandra Sekhar on Friday said the Centre was implementing wide-ranging reforms to transform India Post into a world-class public service institution through technology, efficient leadership and a customer-centric approach.

Addressing a gathering after inaugurating the modernised Kothapet and Chandramouli Nagar Sub Post Offices in Guntur, he said India Post, with its presence in every village and household, would play a key role in realising the vision of Viksit Bharat.

Describing the reforms introduced over the past two years as unprecedented, Dr. Chandra Sekhar said they had surpassed the changes seen over the previous two to three decades, demonstrating that public sector institutions could deliver world-class services with the right leadership and technology.

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