Can my library refuse cash? - Ask Susan
A reader asks if a local council can legally stop accepting cash at public libraries, citing the status of cash as legal tender. An expert notes that while businesses can generally refuse cash, public institutions may have a moral or legal obligation to accept it for certain transactions like fines.
Why it matters
The shift toward cashless societies raises questions about financial inclusion and the accessibility of public services for those without digital payment methods.
Got questions? RNZ has a podcast, ' No Stupid Questions ', with Susan Edmunds.
The article presents both the council's operational reasoning and the consumer advocate's concerns neutrally.
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