Call for clear e-wallet scam rules
Consumer groups in Malaysia are calling for a standardized framework to define negligence in e-wallet scams. This follows a government directive requiring providers to compensate victims within seven days if preventive measures were not implemented.
Why it matters
Establishing clear liability rules for digital financial services is essential for consumer protection and maintaining trust in the rapidly growing e-wallet ecosystem.
PETALING JAYA: There should be a clear and standardised framework defining what constitutes negligence by e-wallet providers resulting in scams, says consumer groups.
The article presents multiple perspectives from consumer advocacy groups and government policy, maintaining a balanced reporting style.
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