Times of India·3 min read·medium

California shoppers say skincare stores pressured them into spending thousands

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TOI WORLD DESK
California shoppers say skincare stores pressured them into spending thousands
AI Summary

Customers with disabilities have alleged that Bee & Co. skincare stores used high-pressure sales tactics to coerce them into spending thousands of dollars. Congressman Brad Sherman is escalating the issue to the California Attorney General following reports of vulnerable individuals being targeted.

Why it matters

The case raises significant concerns regarding consumer protection and the exploitation of individuals with disabilities in retail environments.

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Customers with disabilities and older adults said that they were allegedly pressured into spending thousands of dollars at Bee & Co.'s mall-based skincare stores across the Southland, according to CBS California. Now, California congressman Rep. Brad Sherman, whose congressional district includes the Westfield Topanga mall in Canoga Park, said he plans to bring the allegations involving Bee & Co. to the attention of California Attorney General Rob Bonta. "This is not what should be going on in our malls," Sherman said.The investigation developed from a previous story by CBS California Investigates where Victor Chisholm, a man with an intellectual disability, said he spent more than $50,000 during several visits to Bee & Co. last spring. Chisholm told CBS LA that he felt pressured into draining his savings account. When asked if he wanted to spend that amount, Chisholm said, "Uh, no. I did not."Bee & Co.

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