Calicut University’s ‘Suvega’ to offer 24/7 services
Calicut University is upgrading its 'Suvega' digital service centre to provide 24/7 support through the implementation of an AI chatbot. This move is intended to improve student accessibility and modernize administrative services.
Why it matters
The integration of AI in university administration demonstrates the growing trend of automating student services to increase efficiency.
Services under the ‘Suvega’ digital service centre of the University of Calicut (CU) will soon be available round-the-clock through an AI chatbot.
Till now, the centre functioning from the Tagore Nikethan complex used to answer queries between 8 a.m. and 8 p.m. every day. According to university sources, using AI technology will enable the centre to attend calls from around the world 24/7. IT section staff at the university will be roped in for the purpose.
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